Privacy policy
This Privacy Policy describes how your personal information is collected, used, stored
and shared when you visit or make a purchase from shellsbyshaili.com (our “Site”).
Collection & usage of your personal information
To provide the services, we collect personal information about you from a variety of sources, as set out below. We use the Order Information that we generally collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you, screen our orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and moreover to improve and optimize our Site for example; by generating analytics about how our customers browse and interact with the site and to assess the success of our marketing and advertising campaigns.
What personal information we collect:
When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site -you can read more about how google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.
What we do of your personal information:
- Providing products and services: We use your personal information to provide you with the services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account i.e. purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns, exchanges and other features and functionalities related to your account.
- Marketing and advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email or text message and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our site and other websites.
- Security and fraud prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you and service improvement: We use your personal information to provide you with customer support and improve our services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you and to maintain our business relationship with you
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you i.e. for example if you make an order through the site or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Contact
Should you have any questions about our privacy practices or this Privacy policy or if you would like to exercise any of the rights available to you, please call or email us at shellsbyshaili@gmail.com or contact us at Dungarsi Road, Teen Batti, Malabar Hill, Soham apartments, Mumbai, MH, 400006, IN.
